JSM & Associates is seeking an Assistant Manager for the Baggage Handling System (BHS) for the Orlando International Airport. The primary goal of this role is to plan, manage, and direct all operations activities. The successful candidate will oversee employees, production, and efficiency, and ensure the operation is running smoothly, quickly, efficiently, and safely. This position will be responsible for maintaining quality standards, achieve volume requirements, and meet the goals and objectives set forth in the company’s strategic plan.

Compensation:

• Paid weekly

Benefits:

• Comprehensive health and wellness benefits
• Expanding company with professional growth potential
• Paid Time Off
• Paid Holidays
• Employee assistance program
• Retirement savings plan with company match
• Education and tuition assistance program
• Employee Discounts
• Uniforms provided by company
• $125.00 towards work boots (Grainger)

Key Responsibilities:

• Provide timely and accurate operations information to Site Manager or Sr. BHS Manager (or their designated representatives). This information will include asset breakdown and repair status, manpower shortages and any situation that impacts operational effectiveness.
• Assist with the development of long and short-range plans, policies, operating procedures, and objectives.
• Promote quality work practices. Ensure “Level One” corrective and preventive maintenance is performed and reported accurately.
• Delegate authority and responsibilities to supervisors.
• Enforce good discipline. Provide fair and consistent counseling to subordinates.
• Coordinate activities in areas of scheduling, production, maintenance, staffing, tool and equipment accountability and control, training, and other related functions.
• Maintain close surveillance over operations through staff meetings, observation, and personal contact to assure timely production and schedules, judicious timekeeping of technician’s hours, utilization of personnel, parts accountability, machines, equipment and facilities.
• Motivate and challenge the technicians towards metrics that enhance and visualize their individual goals in each work area.
• Act as liaison between management and supervisors to keep personnel informed of matters of communications, decisions and policies.
• Administer policies and rules for personal safety, conduct, uniform appearance and housekeeping.
• Support our sub-contractors that aid in the operations for MCO and ensure they are following set policies and procedures.
• Must have a working knowledge of safe work principles and habits and champion a culture of zero recordable incidents
• Supervise and coordinate various programs essential to the operation procedures such as training, safety, housekeeping, and cost reduction
• Maintain staffing requirements and assist with the interviewing process both internal and external.
• Perform other work related duties as required
• Safety and Compliance Training as Required.

Core Values:

The tasks performed will be performed in an environment which includes people of all ages, races, genders, ethnicities, religions, job status, etc. Professionalism is required at all times, as well as the ability to effectively interact with all types of persons and situations. This is a customer service driven industry and the values listed below are key to job success, as well as customer perception. A BHS Assistant Manager should employ these values daily while on the job and in everyday life. These include:

• Safety – Conduct oneself in a manner that ensures the safety of yourself and others around
• Social Awareness – The ability to interact with all types of people and also understand the situation that one is in and act appropriately and accordingly
• Proper Judgment – The ability to assess a situation, and react accordingly in an appropriate manner. Make good decisions based on a multitude of situational experiences.
• Responsibility – Ability to accept responsibility and account for actions
• Willingness to Learn – Desire to learn and retain knowledge. Ability to accept instruction from senior staff
• Structured Planning – Ability to remain focused and organized while furthering oneself
• Pride – Take ownership and perform at your best so that one feels happy and proud of the accomplishments
• Problem Solving – The ability to analyze a situation and respond accordingly within the guidelines of the company and customer
• Honesty/Integrity – Ability to be truthful and have others view you as a trustworthy person
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards/norms
• Communication – Both verbally and non-verbally, effectively to all people

Qualifications:

Education: High School Graduate or General Education Degree (GED); Bachelor’s Degree preferred*

Work Experience: Three (3) years of experience in a leadership role. Preferably one that is technically inclined.

Computer Skills: Proficiency in Microsoft Office Suite: Outlook, Excel, Word, Access, and Power-Point.

• Must be able to read, write, speak and understand English
• Must be punctual. Able to work different shifts, including holidays and weekends.
• Must be able to exhibit excellent written and verbal communication skills
• Must be able to write reports and business correspondence
• Must be able to exhibit excellent organizational skills
• Must be able to manage time effectively to meet deadlines
• Must be detail-oriented and exhibit strong interpersonal skills
• Must be customer service oriented
• Must be able to handle a dynamic work environment within defined deadlines
• Must be able to organize and prioritize work with consistent follow-through
• Must be able to demonstrate the ability to work well on an independent basis, or on many different teams on simultaneous projects
• Must be motivated; a “self-starter”

*Job experience, professional development and continuing education may be substituted for educational experience.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The successful candidate must be able to pass a drug screening, a drivers' license check and validation, federal fingerprinting and security threat assessment, as well as airport security badging.

Diversity, Equity, Inclusion & Equal Employment Opportunity at JSM:

At JSM, we recognize that Diversity, Equity and Inclusion is Good for Business.

Our goal is to attract good job candidates, retain our best employees, and create a more engaged and productive workforce.  We want all our team members to feel safe, valued, respected, and involved in their role at JSM. Together, we unite for diversity and inclusion. JSM is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

JSM & Associates are not accepting outside assistance in filling this position - phone calls or emails will not be accepted. Thank you!